Business • 27 June 2026

Nilestar Bus Service Unveils New Travel Schedule for Northwestern Uganda Routes

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Nilestar Bus Service releases new travel schedule for Kampala–West Nile routes, with up to 5 daily trips to Arua. See full timetable and office contacts.”

Nilestar, the premium bus operator known for its slogan “With you over every Mile,” has announced an updated travel schedule connecting Kampala to key towns in Uganda’s West Nile sub-region, including Yumbe, Koboko, Arua, and Paidha.

Expanded Departures Across Key Routes

The new timetable shows varying frequency depending on route demand, with Kampala–Arua emerging as the busiest corridor on the network.

To Yumbe: Two daily departures — 6:30 AM and 2:30 PM
To Koboko: Two daily departures — 7:30 AM and 3:00 PM
To Arua: Five daily departures — 8:30 AM, 12:00 PM, 1:00 PM, 2:30 PM, and 4:00 PM
To Paidha: Three daily departures — 10:30 AM, 2:00 PM, and 5:00 PM

Returning to Kampala:

From Arua: Five daily departures — 7:00 AM, 8:00 AM, 1:00 PM, 4:00 PM, and 5:00 PM
From Yumbe: Two daily departures — 7:30 AM and 4:00 PM
From Paidha: Three daily departures — 7:00 AM, 2:00 PM, and 3:00 PM
From Koboko: Two daily departures — 7:30 AM and 2:30 PM

The schedule indicates that Arua is the company’s flagship route, with five trips running in each direction, far surpassing the frequency offered on the Yumbe, Koboko, and Paidha lines.

Customer Service and Safety Commitment

To support travelers and ease bookings or inquiries, Nilestar has published contact lines for each of its regional offices:

Kampala Office: 0790805863
Arua Office: 0790805871
Yumbe Office: 0790805859
Paidha Office: 0790805857
Koboko Office: 0790805861

The announcement closes with the company’s safety pledge: “Your safety remains our priority,” reinforcing Nilestar’s positioning as a premium, safety-conscious carrier for travelers moving between Kampala and the West Nile region